PO Help
The most common questions. If yours is not here, write to us.
Does PO Levels trade for me?
No. It never opens or closes trades, nor presses Buy or Sell. It only analyses the chart, alerts you and writes down what you do.
Does it guarantee profits?
No. No tool can. Binary options are high risk and most people who trade them lose money. PO Levels helps you read the chart, keep your limits and know what works best and worst for you.
Does it see my password or balance?
No. It does not read your password or your balance. Of each trade it keeps the pair, direction, amount, result and its context on the chart, and (if it is on) an image of the chart alone when it opens and closes: not a screenshot of your screen, and your balance is not in it.
Where is my data kept?
In your PO Levels account, on our server, and only you see it. Export it or delete the account with everything in it whenever you want.
Does it work on phones?
The extension works on desktop Chrome, Edge and Brave (Windows, macOS, Linux). Your diary also works on your phone.
Why a ZIP and not the Chrome Web Store?
The Chrome Web Store rules do not accept tools for binary-options brokers. Installing from the ZIP takes a minute, and the extension tells you when there is a new version.
Can I cancel?
Yes, in one click from your account, and you have 7 days to ask for a refund, no questions asked.
Are you affiliated with Pocket Option?
No. PO Levels is an independent tool and has no relation to Pocket Option.
Need help? Write to support@polevels.com